Effective Date: 5/08/2024

This Privacy Policy explains how Pay2 ("we", "us", or "our") collects, uses, and shares information when you use our B2B payment service application for escrow payments between companies or freelancers (the "Service"). By using the Service, you agree to the terms of this Privacy Policy.

1. Information We Collect

We collect various types of information to provide and improve our Service to you, including:

a. Personal Information

When you create an account, use our Service, or contact us, we may collect personal information such as:

• Account Information: Full name, email address, phone number, business name, business type, company registration number, tax ID, payment account details (such as bank account or third-party payment provider details).
• Transaction Information: Details of the transactions conducted via Pay2, including payment amounts, payees, escrow terms, contract details, and communication records.

b. Payment Information

To facilitate payments and escrow services, we collect financial information, such as credit card numbers, bank account details, or details from third-party payment processors.

c. Device Information

We automatically collect information from your device when you use the Service, including:

• Device identifiers, such as IP address, device type, operating system, and browser type.
• Usage data, such as how you interact with our app and features, date and time of access, and error reports.

d. Location Information

With your permission, we may collect your location information to provide location-based services. You can enable or disable location services at any time through your device settings.

e. Communication Data

If you communicate with us via email or through the app, we collect information such as email addresses, phone numbers, and the contents of your messages.

2. How We Use Your Information

We use the information we collect to:

• Provide and improve the Service.
• Facilitate transactions and escrow payments between companies or freelancers.
• Verify identity, process payments, and manage risk.
• Resolve disputes, enforce agreements, and provide customer support.
• Personalize user experience and tailor app features.
• Conduct security checks and prevent fraud.
• Communicate with you about changes to the Service, technical updates, or promotional offers.
• Comply with legal and regulatory requirements.

3. How We Share Your Information

We do not sell your personal information to third parties. However, we may share your information with trusted parties in the following circumstances:

• Service Providers: We may share your information with third-party providers (such as payment processors, identity verification services, or cloud storage) to help us deliver the Service.
• Business Partners: With your consent, we may share information with business partners who assist in providing escrow or payment services.
• Legal Compliance: We may disclose your information to authorities or other parties as required by law, such as to comply with a legal process, prevent fraud, or protect the rights and safety of Pay2 and our users.
• Business Transfers: If Pay2 undergoes a merger, acquisition, or asset sale, your information may be transferred as part of the transaction.

4. Security of Your Information

We implement robust security measures to protect your information from unauthorized access, alteration, or destruction. These include encryption, secure storage, and limited access to sensitive information. However, no method of data transmission or storage is 100% secure. We cannot guarantee the absolute security of your information.

5. Retention of Data

We retain your personal information only as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law. Once your information is no longer needed, we will securely delete or anonymize it.

6. Your Privacy Rights

Depending on your jurisdiction, you may have the following rights regarding your personal information:

• Access and Correction: You have the right to access, update, or correct your personal information at any time via the app or by contacting us.
• Deletion: You may request the deletion of your account or personal information. However, we may retain some data for legal, auditing, or operational purposes.
• Data Portability: In certain cases, you may have the right to request a copy of the personal information we have collected from you.
• Withdraw Consent: If you previously consented to the collection of specific data (e.g., location data), you may withdraw that consent by changing your device or app settings.

7. Third-Party Links and Services

Our Service may contain links to third-party websites or services. We are not responsible for the privacy practices or content of these third-party sites. We encourage you to review their privacy policies before providing any personal information.

8. Children's Privacy

Our Service is not intended for individuals under the age of 18. We do not knowingly collect personal information from minors. If we learn that a minor has provided us with personal information, we will take steps to delete such information.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. If we make material changes, we will notify you by updating the "Effective Date" at the top of this policy and, where required, notify you through the app or via email.

10. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

Pay2 Support
Email: info@pay2.work
Phone: +39 329 9690456
Address: Via Calabiana 6, 40123, Milano (Italy)